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Impact Factor : 8.14

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Paper Title: CITIZEN ATTITUDE TOWARDS E-GOVERNANCE IN TIRUNELVELI DISTRICT, TAMIL NADU, INDIA
Authors Name: C.Uma maheswari , V.Sylviya Johnsi Bai,
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IJRTI_200345
Published Paper Id: IJRTI2501060
Published In: Volume 10 Issue 1, January-2025
DOI:
Abstract: Digitalisation of all government related work in India provides a fast, transparent, corruption-free, and stakeholders-friendly governance to all citizens. According to reports, with the), Nearly 70 percent of stakeholders are happy with Information and Communication Technology (ICT) intervention in many works. From revenue department they can easily get the certificates like encumbrance certificates, land details, and several application protocols for getting government financial aid easily without any bureaucratic intervention. In the recent announcement by government regarding linking the adhar card with the electoral voter identification card, less than 25% of the people have used it. The present survey reports that 76% of rural people in Tirunelveli district are unaware of the e-Governance procedure. They fall prey to an intermediary to get things done through online services. Even though the eGovernance protocol is mandatory, the stakeholders are still in a doldrum to get their requirements and not satisfied with the technology. The reasons behind this are untrained officials with ICT knowledge, consumer illiteracy, server problems, and other bureaucratic delays. Unless the literacy rate increases, communal feeling diminishes among the people, the persistence of gender inequality vanishes, the ego of rural administrators, and loss of integrity among officials persists, the fruits of E-governance will take time to reach the common people. In many areas of the Tirunelveli district, the literacy level is very low, and most people live below the poverty line. The people are not even aware of the benefits of eGovernance activities, and people do not use Information and Communication technologies too much. There exist several problems with implementing e-Governance activities. This research paper highlights the main challenges related to implementing e-Governance in India
Keywords: Demographic factors, E-commerce, E-Governance, ICT, literacy level,
Cite Article: "CITIZEN ATTITUDE TOWARDS E-GOVERNANCE IN TIRUNELVELI DISTRICT, TAMIL NADU, INDIA ", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 1, page no.a500-a505, January-2025, Available :http://www.ijrti.org/papers/IJRTI2501060.pdf
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ISSN: 2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID: IJRTI2501060
Registration ID:200345
Published In: Volume 10 Issue 1, January-2025
DOI (Digital Object Identifier):
Page No: a500-a505
Country: Thirunelveli, , Tamil Nadu, , India
Research Area: Other
Publisher : IJ Publication
Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2501060
Published Paper PDF: https://www.ijrti.org/papers/IJRTI2501060
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED, Journal Starting Year (ESTD) : 2016

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