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Digitalisation of all government related work in India provides a fast, transparent,
corruption-free, and stakeholders-friendly governance to all citizens. According to reports,
with the), Nearly 70 percent of stakeholders are happy with Information and Communication
Technology (ICT) intervention in many works. From revenue department they can easily get
the certificates like encumbrance certificates, land details, and several application protocols
for getting government financial aid easily without any bureaucratic intervention. In the
recent announcement by government regarding linking the adhar card with the electoral voter
identification card, less than 25% of the people have used it. The present survey reports that
76% of rural people in Tirunelveli district are unaware of the e-Governance procedure. They
fall prey to an intermediary to get things done through online services. Even though the eGovernance protocol is mandatory, the stakeholders are still in a doldrum to get their
requirements and not satisfied with the technology. The reasons behind this are untrained
officials with ICT knowledge, consumer illiteracy, server problems, and other bureaucratic
delays. Unless the literacy rate increases, communal feeling diminishes among the people, the
persistence of gender inequality vanishes, the ego of rural administrators, and loss of integrity
among officials persists, the fruits of E-governance will take time to reach the common
people. In many areas of the Tirunelveli district, the literacy level is very low, and most
people live below the poverty line. The people are not even aware of the benefits of eGovernance activities, and people do not use Information and Communication technologies
too much. There exist several problems with implementing e-Governance activities. This
research paper highlights the main challenges related to implementing e-Governance in India
"CITIZEN ATTITUDE TOWARDS E-GOVERNANCE IN TIRUNELVELI DISTRICT, TAMIL NADU, INDIA ", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 1, page no.a500-a505, January-2025, Available :http://www.ijrti.org/papers/IJRTI2501060.pdf
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2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator