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International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Issue: April 2026
Volume 11 | Issue 4
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Impact Factor : 8.14
Issue per Year : 12
Volume Published : 11
Issue Published : 119
Article Submitted : 23355
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Total Authors : 23952
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| Paper Title: | User Satisfaction with Web-Based Library Collection and Services in the Central Library, University of Delhi: A Study |
| Authors Name: | Sheetal |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_211719
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| Published Paper Id: | IJRTI2604178 |
| Published In: | Volume 11 Issue 4, April-2026 |
| DOI: | |
| Abstract: | In the field of ICT, libraries play a remarkable role in transforming their traditional services into a modern approach to provide quick, convenient access to all information from a single window. For the study, I have selected the user population from the University of Delhi. The University of Delhi is considered India’s premier central university, established in 1922. The Delhi University Library System (DULS) comprises 34 library units and offers a wide range of web-based collections and services. The main objective of this study is to assess users’ awareness of the Web-based Collection and Services, examine the proper utilisation of E-resource access facilities by library users, and identify the challenges users face when accessing information through the website. Finally, 84.95% of users are aware of the Web-Based Library Collection and Services; a higher number, 80.53%, visit the library to search the OPAC/Web OPAC; and 58.40% are aware of the E-Resources Access facilities. However, 41.59% of users are still unaware of E-Resources facilities. The purpose of this study is to make them aware of the E-Resources facilities and to help them make effective use of the library's E-Resources services. |
| Keywords: | Web-Based Collection and Services, Delhi University Library System (DULS), Information and Communication Technology (ICT), University of Delhi |
| Cite Article: | "User Satisfaction with Web-Based Library Collection and Services in the Central Library, University of Delhi: A Study", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2456-3315, Vol.11, Issue 4, page no.b303-b313, April-2026, Available :http://www.ijrti.org/papers/IJRTI2604178.pdf |
| Downloads: | 00035 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2604178
Registration ID:211719
Published In: Volume 11 Issue 4, April-2026
DOI (Digital Object Identifier):
Page No: b303-b313 Country: South Delhi, Delhi, India Research Area: Science Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2604178 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2604178 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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