IJRTI
International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.14 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)

Call For Paper

For Authors

Forms / Download

Published Issue Details

Editorial Board

Other IMP Links

Facts & Figure

Impact Factor : 8.14

Issue per Year : 12

Volume Published : 11

Issue Published : 119

Article Submitted : 23355

Article Published : 9033

Total Authors : 23952

Total Reviewer : 831

Total Countries : 162

Indexing Partner

Licence

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Published Paper Details
Paper Title: Pager Duty - Intelligent Incident Management
Authors Name: Supriya Singh , Vidushi Bhardwaj , Sonika Chamola , Shreya Koli , M. Ejaz Aslam Lodhi
Download E-Certificate: Download
Author Reg. ID:
IJRTI_210640
Published Paper Id: IJRTI2604056
Published In: Volume 11 Issue 4, April-2026
DOI:
Abstract: This research paper presents the design of an intelligent and minimal incident management system which is implemented for small businesses, startups, and personal projects of teams. Managing technical issues when dealing with incidents in the real world can be messy and stressful, which can result in lost clients, unsuccessful and broken trust. For such teams juggling multiple responsibilities, existing systems, such as PagerDuty, are sometimes too complicated, costly, and challenging to implement. This paper proposes a system which addresses this gap by providing an easy-to-use incident management system. Features like incident logging, SMS alerts, and a simple dashboard; help in solving problems quickly and maintaining consistency. By focusing on a less complex model and flexibility the system depicts how small-scale projects can improve response time, reliability, and consistency. It can evolve as needs grow or technology changes.
Keywords: Incident Management, Pager Duty, SMS Alerts, Categorization, Prioritization, Dashboard
Cite Article: "Pager Duty - Intelligent Incident Management", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2456-3315, Vol.11, Issue 4, page no.a410-a418, April-2026, Available :http://www.ijrti.org/papers/IJRTI2604056.pdf
Downloads: 00094
ISSN: 2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID: IJRTI2604056
Registration ID:210640
Published In: Volume 11 Issue 4, April-2026
DOI (Digital Object Identifier):
Page No: a410-a418
Country: New Delhi, New Delhi, India
Research Area: Science & Technology
Publisher : IJ Publication
Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2604056
Published Paper PDF: https://www.ijrti.org/papers/IJRTI2604056
Share Article:

Click Here to Download This Article

Article Preview
Click Here to Download This Article

Major Indexing from www.ijrti.org
Google Scholar ResearcherID Thomson Reuters Mendeley : reference manager Academia.edu
arXiv.org : cornell university library Research Gate CiteSeerX DOAJ : Directory of Open Access Journals
DRJI Index Copernicus International Scribd DocStoc

ISSN Details

ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED, Journal Starting Year (ESTD) : 2016

DOI (A digital object identifier)


Providing A digital object identifier by DOI.ONE
How to Get DOI?

Conference

Open Access License Policy

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Creative Commons License This material is Open Knowledge This material is Open Data This material is Open Content

Important Details

Join RMS/Earn 300

IJRTI

WhatsApp
Click Here

Indexing Partner