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International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.14 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
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Issue: February 2026
Volume 11 | Issue 2
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Impact Factor : 8.14
Issue per Year : 12
Volume Published : 11
Issue Published : 117
Article Submitted : 21318
Article Published : 8476
Total Authors : 22301
Total Reviewer : 802
Total Countries : 156
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| Paper Title: | Curiem: Customer Relationship Management |
| Authors Name: | Anshika Aggarwal , Raj Kumar |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_208614
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| Published Paper Id: | IJRTI2601031 |
| Published In: | Volume 11 Issue 1, January-2026 |
| DOI: | |
| Abstract: | Customer relationship management (CRM) systems play an important role in managing customer information, improving communication, and supporting business decision-making. Due to the rising trend of using web technology, there is a growing need for a CRM tool that is highly flexible and easy to use. In this paper, the design and implementation of a web-based CRM system, named CURIEM, is discussed, where the backend is developed using Spring Boot and the frontend is developed using React. In the proposed system, there are functionalities like customer data management, interactions, and a role-based access system. Functional evaluation shows that the system can be effectively employed for performing the basic operations of a CRM system and can also be employed by small and medium-scale businesses. |
| Keywords: | Customer Relationship Management, CRM, Spring Boot, React, Web Application, Role-Based Access Control |
| Cite Article: | "Curiem: Customer Relationship Management", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.11, Issue 1, page no.a244-a248, January-2026, Available :http://www.ijrti.org/papers/IJRTI2601031.pdf |
| Downloads: | 00096 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2601031
Registration ID:208614
Published In: Volume 11 Issue 1, January-2026
DOI (Digital Object Identifier):
Page No: a244-a248 Country: Noida, Uttar Pradesh, India Research Area: Engineering Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2601031 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2601031 |
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ISSN: 2456-3315
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