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The automobile logistics sector plays a vital role in enabling smooth transportation of vehicles from manufacturing units to dealerships and customers across India. During my 45-day Summer Internship Programme at Sheetla Car Transport, I gained direct exposure to real operations, including vehicle pickup, documentation handling, loading procedures, route planning, transit tracking, and delivery confirmation. The purpose of this research is to study the operational workflow of an MSME logistics company, analyse real-time challenges, and explore strategies to enhance operational efficiency through optimized route planning and digital transformation. This research follows a mixed-method design combining qualitative observation, field interviews, secondary research, and estimated performance analysis of key routes. Findings indicate that operational inefficiencies primarily arise due to manual documentation, intuition-based route decisions, communication delays, and absence of real-time GPS tracking systems. The study suggests practical solutions including digital documentation, telematics-based fleet monitoring, route automation tools, customer communication portals, and predictive planning models. The research demonstrates that even small-scale logistics firms can significantly improve efficiency and competitiveness by strategic adoption of technology without heavy capital investment.
"Enhancing Operational Efficiency And Route Optimization In Automobile Logistics: A Case Study Of Sheetla Car Transport", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 12, page no.a122-a128, December-2025, Available :http://www.ijrti.org/papers/IJRTI2512017.pdf
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2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator