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This research paper investigates the adoption of mobile payment systems among consumers
and sweet mart owners, and its subsequent impact on consumer buying habits within the
specific context of sweet marts in Pune City. With the rapid proliferation of digital payment
infrastructure, particularly Unified Payments Interface (UPI) in India, traditional retail sectors
like sweet marts are undergoing significant transformations. This study employs a mixedmethods approach, combining quantitative surveys with qualitative interviews of consumers
and sweet mart owners. The aim is to identify the drivers and barriers to mobile payment
adoption, analyse changes in purchase frequency, average transaction value, and product
selection, and understand the perceived benefits and challenges. Preliminary insights suggest
a growing reliance on mobile payments, leading to increased convenience, reduced cash
dependency, and potential shifts in impulsive buying behaviour. The findings will provide
valuable insights for sweet mart owners, payment service providers, and policymakers to
further foster digital payment ecosystems in traditional retail environments.
Keywords:
Mobile Payment Adoption, Consumer Buying Habits, Sweet Marts, Pune City, UPI, Digital Payments, Traditional Retail, Consumer Behaviour.
Cite Article:
"Impact assessment of Mobile Payment Adoption on Consumer Buying Habits: A Case Study of Sweet Marts in Pune City", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 9, page no.a410-a420, September-2025, Available :http://www.ijrti.org/papers/IJRTI2509047.pdf
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ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator