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Paper Title

THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS

Authors

KAVIT ANJARIA , Dr. RAJESH M. PATEL

Keywords

Corporate Social Responsibility (CSR), Financial Performance, Indian IT Services Sector, Profitability, Sustainability

Abstract

The Indian IT services industry, a global leader in technology outsourcing, contributed 7.4% to India’s GDP in 2023, while driving foreign exchange earnings, employment, and innovation. Rapid growth, fuelled by digital transformation, AI, and automation, has also brought challenges of global competition, talent shortages, and sustainability integration. To address broader social and environmental concerns, the Companies Act, 2013 mandates that qualifying firms spend at least 2% of average net profits on Corporate Social Responsibility (CSR) activities. In IT services, CSR initiatives largely focus on education, digital literacy, skill development, and community welfare, reflecting strategic investments in human capital alongside regulatory compliance. Despite the prominence of CSR, its financial impact remains debated, with global studies reporting mixed evidence. Limited research exists on Indian IT firms, where sector-specific dynamics may influence outcomes. This study investigates the relationship between CSR expenditure and financial performance of ten leading IT companies: TCS, Infosys, HCLTech, Wipro, Tech Mahindra, Persistent, Coforge, Mphasis, Zensar Technologies, and Birlasoft over 2019–2024. Using Return on Assets (ROA), Return on Equity (ROE), Net Profit Margin (NPM), and Revenue Growth (RG) as performance indicators, the study offers empirical insights into the financial implications of mandatory CSR practices.

How To Cite

Choose the style your journal or department asks for, then copy it. Every version below is generated from this paper's own record.

IJRTI — journal style
"THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS", IJRTI - International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2456-3315, Vol.10, Issue 9, page no.a55-a64, September-2025, Available :https://ijrti.org/papers/IJRTI2509006.pdf
APA — 7th edition
ANJARIA, K., & PATEL, R. M. (2025). THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS. International Journal for Research Trends and Innovation, 10(9), a55-a64. https://ijrti.org/viewpaperforall.php?paper=IJRTI2509006
MLA — 9th edition
ANJARIA, KAVIT, and RAJESH M. PATEL. "THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS." International Journal for Research Trends and Innovation, vol. 10, no. 9, 2025, pp. a55-a64, https://ijrti.org/viewpaperforall.php?paper=IJRTI2509006.
Chicago — 17th, bibliography
ANJARIA, KAVIT, and RAJESH M. PATEL. "THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS." International Journal for Research Trends and Innovation 10, no. 9 (2025): a55-a64. https://ijrti.org/viewpaperforall.php?paper=IJRTI2509006.
Harvard — author–date
ANJARIA, K. and PATEL, R.M. (2025) 'THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS', International Journal for Research Trends and Innovation, 10(9), pp. a55-a64. Available at: https://ijrti.org/viewpaperforall.php?paper=IJRTI2509006
IEEE — numbered reference
K. ANJARIA and R. M. PATEL, "THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS," IJRTI, vol. 10, no. 9, pp. a55-a64, Sep. 2025.
Vancouver — biomedical
ANJARIA K, PATEL RM. THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS. IJRTI. 2025 Sep;10(9):a55-a64.
AMA — 11th edition
ANJARIA K, PATEL RM. THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS. IJRTI. 2025;10(9):a55-a64. Accessed at https://ijrti.org/viewpaperforall.php?paper=IJRTI2509006
BibTeX — Zotero, Mendeley, LaTeX
@article{IJRTI2509006, author = {KAVIT ANJARIA and RAJESH M. PATEL}, title = {THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS}, journal = {International Journal for Research Trends and Innovation}, volume = {10}, number = {9}, pages = {a55-a64}, year = {2025}, month = {September}, issn = {2456-3315}, url = {https://ijrti.org/viewpaperforall.php?paper=IJRTI2509006} }
RIS — EndNote, RefWorks
TY - JOUR AU - ANJARIA, KAVIT AU - PATEL, RAJESH M. TI - THE ROLE OF MANDATORY CSR REPORTING IN SHAPING FINANCIAL PERFORMANCE: INSIGHTS FROM INDIAN IT SERVICE FIRMS T2 - International Journal for Research Trends and Innovation JA - IJRTI VL - 10 IS - 9 PY - 2025 SN - 2456-3315 UR - https://ijrti.org/viewpaperforall.php?paper=IJRTI2509006 SP - a55-a64 ER -

Issue

Volume 10 Issue 9, September-2025
Pages : a55-a64

Other Publication Details

Paper Reg. ID IJRTI_206006
Published Paper ID IJRTI2509006
Downloads 205,644
Research Area Commerce
Country Ahmedabad, Gujarat, India
Published September 2025

About Publisher

International Journal for Research Trends and Innovation Published by IJRTI (JW Publication)
2456-3315 ISSN
10.57 Impact Factor
2016 ESTD Year
Open Access
Impact Factor 10.57 calculated by Google Scholar and Semantic Scholar.
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Licence

© 2025 — Authors hold the copyright of this article. This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.
 Disclaimer: The content, data and findings in this article are based on the authors’ research and have been peer-reviewed for academic purposes only. Readers are advised to verify all information before practical or commercial use. The journal and its editorial board are not liable for any errors, losses or consequences arising from its use.

Declarations

Funding

No external funding was received for this study.

Conflict of Interest

The authors declare that they have no conflict of interest.

Acknowledgements

The authors would like to thank the reviewers and the editorial board of International Journal for Research Trends and Innovation for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.

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