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International Journal for Research Trends and Innovation
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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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| Paper Title: | AI POWERED CHATBOTS FOR HR SERVICE DELIVERY |
| Authors Name: | Divyakannika G , Dr.H.Kalaiarasi |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_204749
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| Published Paper Id: | IJRTI2506109 |
| Published In: | Volume 10 Issue 6, June-2025 |
| DOI: | |
| Abstract: | ABSTRACT—The integration of artificial intelligence (AI) into human resource (HR) functions is revolutionizing how organizations interact with their employees. Traditional HR service delivery fashions are frequently plagued by using inefficiencies, behind schedule responses, and inconsistent conversation, mainly whilst dealing with repetitive queries which includes leave requests, payroll facts, onboarding help, and policy clarification. This paper proposes an AI-powered chatbot gadget designed to automate and enhance HR service delivery via shrewd conversational interfaces. The proposed chatbot leverages natural language processing (NLP) and system learning (ML) to apprehend consumer queries, retrieve applicable records, and reply in real time. It is skilled on an extensive corpus of HR-associated data and is incorporated with existing HR control structures to ensure seamless task execution. The chatbot can manage multi-flip conversations, preserve contextual reminiscence, and boost queries while important. By automating habitual responsibilities, the device no longer most effective reduces the workload of HR experts but additionally guarantees a faster, extra regular, and handy support machine for personnel. This research provides the architectural design, development technique, and assessment of the chatbot machine. Performance metrics along with reaction accuracy, consumer satisfaction, and discount in common resolution time are analyzed to assess the gadget’s effectiveness. Experimental consequences imply considerable upgrades in performance and worker engagement. The paper also addresses the challenges of statistics protection, consumer believe, and continuous studying in dynamic HR environments. The implementation of AI-powered chatbots marks a strategic step toward virtual transformation and complements the general worker revel in in present day corporations. |
| Keywords: | Keywords: Artificial Intelligence, Chatbot, Human Resources, Natural Language Processing, Service Automation, Employee Experience, HR Tech |
| Cite Article: | "AI POWERED CHATBOTS FOR HR SERVICE DELIVERY", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 6, page no.b55-b59, June-2025, Available :http://www.ijrti.org/papers/IJRTI2506109.pdf |
| Downloads: | 000446 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2506109
Registration ID:204749
Published In: Volume 10 Issue 6, June-2025
DOI (Digital Object Identifier):
Page No: b55-b59 Country: Namakkal (dt), Tamil Nadu , India Research Area: Management Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2506109 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2506109 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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