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Paper Title
Patient Satisfaction: Impact on Private and Public Hospitals in Haryana
Authors
Dr. Monika
Keywords
Abstract
ABSTRACT
Healthcare sector has been becoming challenging during the last decades. Now, Healthcare service quality is considered to be very crucial in health sector. This study purposed to assess the impact of hospitals service quality of patient satisfaction in private and public hospitals in Haryana. Descriptive and exploratory research design was used in the study. Data collection was done through interviews among randomly selected OPD patients in private and public hospital in Haryana. Likert’s scale was used for assessment of patient perception on quality of health service and overall satisfaction. Based on the analysis, it was found that healthcare services including nutritional services, infrastructure services, accessibility, physician services, medical services, nursing services, administrative services and emergency services is found to be significant with p=0.000 (<0.05), indicating that difference between mean scores of all healthcare services is significant in relation to overall satisfaction of patients. Thus, it can be concluded that the healthcare services significantly explained the variance in overall patient satisfaction among all respondents
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IJRTI — journal style
"Patient Satisfaction: Impact on Private and Public Hospitals in Haryana", IJRTI - International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2456-3315, Vol.8, Issue 11, page no.72 - 78, November-2023, Available :https://ijrti.org/papers/IJRTI2311011.pdf
APA — 7th edition
Monika. (2023). Patient Satisfaction: Impact on Private and Public Hospitals in Haryana. International Journal for Research Trends and Innovation, 8(11), 72 - 78. https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011
MLA — 9th edition
Monika. "Patient Satisfaction: Impact on Private and Public Hospitals in Haryana." International Journal for Research Trends and Innovation, vol. 8, no. 11, 2023, pp. 72 - 78, https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011.
Chicago — 17th, bibliography
Monika. "Patient Satisfaction: Impact on Private and Public Hospitals in Haryana." International Journal for Research Trends and Innovation 8, no. 11 (2023): 72 - 78. https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011.
Harvard — author–date
Monika (2023) 'Patient Satisfaction: Impact on Private and Public Hospitals in Haryana', International Journal for Research Trends and Innovation, 8(11), pp. 72 - 78. Available at: https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011
IEEE — numbered reference
Monika, "Patient Satisfaction: Impact on Private and Public Hospitals in Haryana," IJRTI, vol. 8, no. 11, pp. 72 - 78, Nov. 2023.
Vancouver — biomedical
Monika. Patient Satisfaction: Impact on Private and Public Hospitals in Haryana. IJRTI. 2023 Nov;8(11):72 - 78.
AMA — 11th edition
Monika. Patient Satisfaction: Impact on Private and Public Hospitals in Haryana. IJRTI. 2023;8(11):72 - 78. Accessed at https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011
BibTeX — Zotero, Mendeley, LaTeX
@article{IJRTI2311011,
author = {Monika},
title = {Patient Satisfaction: Impact on Private and Public Hospitals in Haryana},
journal = {International Journal for Research Trends and Innovation},
volume = {8},
number = {11},
pages = {72 - 78},
year = {2023},
month = {November},
issn = {2456-3315},
url = {https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011}
}
RIS — EndNote, RefWorks
TY - JOUR
AU - Monika
TI - Patient Satisfaction: Impact on Private and Public Hospitals in Haryana
T2 - International Journal for Research Trends and Innovation
JA - IJRTI
VL - 8
IS - 11
PY - 2023
SN - 2456-3315
UR - https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011
SP - 72
EP - 78
ER -
Issue
Volume 8 Issue 11,
November-2023
Pages : 72 - 78
Other Publication Details
Paper Reg. ID
IJRTI_188432
Published Paper ID
IJRTI2311011
Downloads
205,639
Research Area
Management
Country
Jind, Haryana, India
Published
November 2023
Published Paper PDF
https://ijrti.org/papers/IJRTI2311011.pdf
Published Paper URL
https://ijrti.org/viewpaperforall.php?paper=IJRTI2311011
About Publisher
International Journal for Research Trends and Innovation
Published by IJRTI (JW Publication)
2456-3315
ISSN
10.57
Impact Factor
2016
ESTD Year
Open
Access
Impact Factor 10.57 calculated by Google Scholar and Semantic Scholar.
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The content, data and findings in this article are based on the authors’ research and have been
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Declarations
Funding
No external funding was received for this study.
Conflict of Interest
The authors declare that they have no conflict of interest.
Acknowledgements
The authors would like to thank the reviewers and the editorial board of International Journal for Research Trends and Innovation for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.
