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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14

Issue per Year : 12

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Paper Title: VISIBILITY CONCERNED SECURITY COMPLAINT LAUNCHING SYSTEM THROUGH INTRANET
Authors Name: Jeejo Vetharaj J , Prakash J , Merbin Jose P J
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IJRTI_181240
Published Paper Id: IJRTI2004025
Published In: Volume 5 Issue 4, April-2020
DOI:
Abstract: Complaint management is important from both students as well as staff point of view. Complaints contain direct voice of students which provides a huge volume of data which can be used to improve the standard of an institution. This project aims to develop an intranetworking complaint management system. This system will have the ability to minimize student’s dissatisfaction. Complaints are specific in matter; they are categorized into different types. Complaints are been viewed and managed by specific admin. An effective and efficient response to these complaints is an essential index of an institutional performance. Solutions are provided based on the priority. Status is given by complaint handler. Feedback is also raised for each complaint by the complaint launcher and closes the complaint, if and only if they satisfied with the solution.
Keywords: e-Complaint, Complaint Management System, Complaint Handling
Cite Article: "VISIBILITY CONCERNED SECURITY COMPLAINT LAUNCHING SYSTEM THROUGH INTRANET", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.5, Issue 4, page no.141 - 144, April-2020, Available :http://www.ijrti.org/papers/IJRTI2004025.pdf
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ISSN: 2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID: IJRTI2004025
Registration ID:181240
Published In: Volume 5 Issue 4, April-2020
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Page No: 141 - 144
Country: Marthandam, Tamil Nadu, India
Research Area: Engineering
Publisher : IJ Publication
Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2004025
Published Paper PDF: https://www.ijrti.org/papers/IJRTI2004025
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED, Journal Starting Year (ESTD) : 2016

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