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International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14
Issue per Year : 12
Volume Published : 10
Issue Published : 115
Article Submitted : 19444
Article Published : 8041
Total Authors : 21252
Total Reviewer : 769
Total Countries : 144
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| Paper Title: | A COMPARATIVE STUDY OF PRIVATE AND PUBLIC SECTOR DIGITAL BANKING SERVICES IN MADHYA PRADESH`S HARDA DISTRICT |
| Authors Name: | Dr. Gajraj Singh Ahirwar |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_188006
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| Published Paper Id: | IJRTI2309012 |
| Published In: | Volume 8 Issue 9, September-2023 |
| DOI: | |
| Abstract: | ABSTRACT Rapid technological progress affects all businesses. The financial system makes international trade possible. . Digital banking in commercial and public sector banks allows users to access financial services at any time and location without bank workers. Technology and mobile internet use had exploded, changing the external world. . To thrive, banks must understand client expectations and develop their Digital Banking services. This emphasizes the need for a reliable Digital Banking quality model. . Internet, mobile, and other digital banking channels have been measured for service quality and consumer satisfaction. This study evaluates digital banking services in both sector banks. Materiality, accessibility, complexity, competence, support, security, and connectivity determine Digital Banking's value. Descriptive statistics, the data analysis shows that while most customers access the service quality as good, there is room for improvement in helping customers uses Digital Banking services, protecting customer data and transactions, and preventing financial crime. The report also suggested raising customer knowledge to improve digital banking security and satisfaction. |
| Keywords: | Keywords-Customers’ Perception, Digital Banking, Digital Finance, Banking Services, Innovative Financial Technology. |
| Cite Article: | "A COMPARATIVE STUDY OF PRIVATE AND PUBLIC SECTOR DIGITAL BANKING SERVICES IN MADHYA PRADESH`S HARDA DISTRICT", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.8, Issue 9, page no.70 - 79, September-2023, Available :http://www.ijrti.org/papers/IJRTI2309012.pdf |
| Downloads: | 000205307 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
| Publication Details: |
Published Paper ID: IJRTI2309012
Registration ID:188006
Published In: Volume 8 Issue 9, September-2023
DOI (Digital Object Identifier):
Page No: 70 - 79 Country: sehore, MADHYA PRADESH, India Research Area: Commerce Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2309012 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2309012 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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