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International Journal for Research Trends and Innovation
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Paper Title: E-Government Information Exchange Mechanism and Smart Grievance Redressal System
Authors Name: Shivani .M.Shivarkar , Piyush.D.Yadav , Suraj A.Taral , Srushti.D.Sonawane , Prof. B. B. Gite
Unique Id: IJRTI1806021
Published In: Volume 3 Issue 6, June-2018
Abstract: E-governance is an emerging method of the modern governance. This provides many facilities, information about many policies and schemes implemented by the government to the citizens and makes the governance run smoothly and with a less overhead than the existing systems. E-governance is an application of ICT and delivers government services, information exchange, communication transactions, and integrates many stand-alone systems The e-governance is responsible for exchanging various required information and communication between government and citizen/organization. It also deals with the redressal of various consumer grievances. So, as a whole picture, E-governance provides all the government services to the citizens just at an expense of a click.
Keywords: E-governance, information exchange, grievance redressal, communication.
Cite Article: "E-Government Information Exchange Mechanism and Smart Grievance Redressal System", International Journal of Science & Engineering Development Research (, ISSN:2455-2631, Vol.3, Issue 6, page no.116 - 120, June-2018, Available :
Downloads: 000704
Publication Details: Published Paper ID: IJRTI1806021
Registration ID:180259
Published In: Volume 3 Issue 6, June-2018
DOI (Digital Object Identifier):
ISSN Number: 2456 - 3315
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